Privacy Policy

Privacy Policy

Pluxee Israel Ltd. company, private company number 51-276870-6 (the "Company"), which manages and operates cibus.pluxee.co.il/consumers.pluxee.co.il (the "Website") and Cibus Pluxee app (the "App"), respects the privacy of Users of the Website and will act in accordance with the Privacy Policy specified below and in accordance with the provisions of any law.

This Privacy Policy is part of the Terms of Use of the Website and App, available at cibus.pluxee.co.il. Unless otherwise defined, the terms defined in the Terms of Use shall have the same meaning as described in the Terms of Use.

Our full Privacy Policy is designed to provide you with the broadest and best possible picture of the personal information we gather and how we use and protect it. The Company undertakes that it takes and will continue to take a wide range of measures aimed at ensuring that your personal information will be protected, thus in accordance with and subject to the law provisions applicable in this context.

1. Information we gather

We want to clarify to you what kind of information we gather when our Services are used. How the Company gathers, uses, shares it with third parties, protects, processes it, etc. In general, the purpose of gathering information is to improve the Service and provide the Services as such, even more so better Service as much as possible.

1.1 As part of using the Website or registering for the Services offered therein, you may be asked to provide the Company with all or some of the following information about you, including name, email address, telephone number, private address, work address, address for the purpose of deliveries you will order, credit card information (credit card information is not stored by the Company)***, identity card number, and more identifying information, as may be required from time to time. It should be stressed that you are not obligated by law to provide this information to the Company, and the information is and will be provided of your full will and consent by approving this policy. Unless you give your consent to gather the information as stated in this policy, we will not be able to provide you with all or most of the Service offered by the Company.

***It is clarified that the Company does not hold and/or keep the User's credit card information, but rather the User enters it directly for clearing through a designated company, "Tranzila Clearing and Payment Solutions" for now, through a designated link. Therefore, it is clarified that the Company is not exposed to the entering of the credit card information and ID number by you, the User.

1.2 In addition, when using the Website and App, information may be accumulated, and we may receive information from third parties, about your practices, the manner you use the Website and App, your IP address, your location, Businesses you ate at, products and Services you purchased, information or advertisements you read on the Website and/or App, pages you viewed, offers you found interesting, methods of payment used by you and more.

2. Use of information

2.1 Use of such information will be made only in accordance with this Privacy Policy and subject to the law provisions applicable in this context, thus for the purposes set forth below: (a) to operate and manage the Website and App and the Services offered therein; (b) to provide you with Services and keep in touch with you; (c) to improve and enrich the Services and create new Services and Contents that meet the requirements and expectations of the Users, as well as to modify or cancel existing Services, including through analysis of Big Data and AI models ; d) to adapt to your areas of interest ads that will be displayed to you when using the Website and App or other websites; and (e) for any other purpose specified in the Terms of Use or this Privacy Policy.

2.2 The safety of your personal information is important to us. We act according to the standards set by law and in accordance with and subject to the protection of privacy laws and the applicable legal provisions in this context, in order to protect the personal information that you have submitted to us, both at the stage of transfer and from the moment it is received. Details and information about you will not be disclosed to third parties without your prior consent, except to the extent permitted under this Privacy Policy. Notwithstanding the foregoing, the Company may transfer your personal information and information gathered about you to third parties in the following cases: (a) for the purpose of providing the Services by the Company and/or to service providers of the Company, including Restaurants under Agreement and/or Businesses under agreement, cloud service providers and/or information recipients outside Israel, in order for the Company to store and/or process the information and provide you with the Services, including in accordance with the purposes specified in section 2.1 above; b) in the event that you violate the Terms of Use of the Website and App or perform through the Website and/or App, or in connection thereto, illegal actions or an attempt to take such actions; (c) if the Company receives a judicial order instructing it to provide a third party with your information or details about you; d) in the event that the Company believes that providing the information is necessary to prevent serious damage to your body or property or the body or property of another; (e) if it is statistical information about the use of the Website and/or App, which does not identify you personally; and (f) in the event of the sale of the Company's shares or most of its assets, insofar as the transfer of information is necessary for the execution of such a transaction.

3. Use of cookies and third-party monitoring and tracking tools

3.1 The Website uses cookies for its ongoing and proper operation, inclusively aiming to gather statistical data about the use of the Website, verify details, adapt the Website to your personal preferences and information security purposes. Cookies are text files your browser creates according to a command from the Website's computers. Some cookies will expire when you close your browser and others are stored on your computer's hard drive. If, for example, you use Windows operating system and Microsoft Internet Explorer browser, you can find them in the following directories: c: windows. cookies and c: windows. Temporary Internet Files. Cookies contain various information such as pages you visited, the length of time you spent on the Website, the manner you reached the Website, sections, and information you wish to see when entering the Website, and more. They are also used to obviate the need to enter your information each time you revisit the Website if you need to register. Information in cookies is encrypted, and the Company takes precautions to ensure that the Company's computers can read and understand the information stored therein.

3.2 If you do not wish to receive cookies, you can avoid this by changing the settings in your browser. To this end, please consult the browser's Help File. Keep in mind, however, that disabling cookies might cause you to be unable to use some of the Services and features on the Website or other websites.

3.3 The Website uses cookies of third parties, as specified below:

Facebook – with the purpose of analyzing activity and advertising
Google – with the purpose of analyzing activity and advertising
LinkedIn – with the purpose of analyzing activity and advertising

3.4 In addition, the Website uses third-party software (Hotjar), which monitors User behavior and records information, inter alia in order to track your patterns of activity on the Website and App, improve the Services and offer you Contents you may find interesting, as well as the Zoom Analytics add-on, designated to present useful information and updates on the Service. It is clarified that the information gathered through this monitoring and tracking tool is statistical in nature and there is no monitoring and/or recording of your personal information and/or credit card information.

4. Other websites

The Website and App may include links to various online pages, apps, and websites that are not managed and/or operated by the Company and/or anyone on its behalf. It is stressed that any such third-party website may gather your personal information and use it differently from the Company. The Company does not control and/or supervise such pages, apps, and websites. The use of these pages, apps, and websites is subject to the privacy terms displayed therein, rather than to the Privacy Terms of the Company, and therefore the Company bears no responsibility for any action related to the information gathered on other websites.

5. Information security

The Company uses information security systems to prevent unauthorized access to information in its possession. However, the Company cannot guarantee that the Website and Services will be completely immune to unauthorized access to information stored by it, and subject to the provisions of any law, will bear no liability for any damage caused due to hacking of information held by it.

6. Changes made to the Privacy Policy

The Company may change the provisions of this Privacy Policy from time to time, inter alia considering the change in the law provisions applicable in this context. If, as part of this policy, substantial changes are made to the provisions regarding the use of personal information you provided, a notice thereof will be published on the Website Homepage.

7. Storage and processing of information

The information that the Company gathers is stored in the Company's databases. The Company may store and process information on various websites worldwide, including websites that are based on cloud technology. By using the Website, the User agrees to store and/or process the information as stated in general, as well as to store the information in "cloud" in particular, including in states that do not provide protection like that of the State of Israel.

8. Unsubscribing from mailing services or direct mailing actions

We are expected to send you, from time to time, marketing notices and offers, including direct mailing messages. You may hereby cancel your consent to receive direct mailing and/or direct mailing actions by contacting the Company in all ways prescribed by law, inter alia in the same manner the direct mailing was delivered to you (including by clicking the "unsubscribe" link at the bottom of the email you received), by giving a written notice to the Company, changing the settings menu on the Website and/or App, changing the settings on your cellphone and/or the User settings in the App. With regard to push notifications in the App, it is clarified that unsubscribing you from mailing services and/or or direct mailing actions and unsubscribing you from the mailing list, will not remove the information gathered about you from the Company's databases, and the Company or anyone acting on its behalf will be entitled to continue using this information in accordance with the purposes specified in this Privacy Policy.
Unsubscribing you from the mailing list for direct mailing messages will be made within 48 hours from the date of receiving your request to withdraw your consent to receive direct mailing, using the methods prescribed in the above law.